Privacy Policy:
The information we collect is used for internal review and is then discarded. Information is only used to improve the content of our web page and customer service. We do not share your information. It is not sold, rented or traded to any third party.
CANDLE RETURNS:
We offer 3 day a 100% Money Back Guarantee on our Candles. Simply return them unused, no questions asked.
YOU MUST CONTACT US WITH IN 3 DAYS OF RECEIVING YOUR PURCHASE(S), IN ORDER TO RETURN FOR A FULL REFUND.
THE PUCHASE(S) MUST BE SHIPPED BACK TO US WITH IN 7 DAYS OF THE REQUEST DATE FOR A REFUND.
If you have proplems with how your candle burns please contact customer service.
FRAGRANCE AND B&B RETURNS:
We DO NOT accept returns on fragrance oils and bath & body products. This policy is for your protection and is to ensure the high quality and integrity of our products. This means the products you buy from us have not been contaminated by any outside sources. If we have shipped you the wrong item in error, we will gladly replace the order and accept a return under this specific circumstance. We suggest buying a sample vial before placing larger orders.
Personal Checks/Cashiers Checks/Money Order payments are shipped 1-7 days after check clears or is approved.
Please allow 7-10 business days for your order to arrive.
All customers will be notified the day order was shipped via email.
Please contact us immediately, if your order has failed to arrive with in
10 BUSINESS DAYS.
If your order arrives Broken or Damaged due to shipping you will receive a replacement order once Broken or Damaged items are returned to
Le'Crissa's Homemade Candles.
Special/Custom and Internationalorders will require a larger shipping and handling fee and/or processing fee.
Please remember to Include Correct Shipping Address.
Prices are subject to change with out notice.